Information

Bilbao 

General information

Bilbao

Bilbao (Bilbo in Basque), capital of Bizkaia, was founded in the 14th century as a small fishing port which, over time, became one of the major industrial centers. This legacy is still evident in its architecture, with industrial buildings and wrought iron bridges bearing witness to its past.

In recent decades, Bilbao has undergone a profound urban and cultural transformation, becoming a benchmark for the coexistence of tradition and innovation. The city symbolizes the resistance and preservation of Basque culture.

Bilbao also stands out as an academic center, home to two highly regarded universities: the public University of the Basque Country (EHU) and the University of Deusto, with its long tradition and international reach. Both actively contribute to the cultural, scientific, and social dynamism of the city.

Getting around Bilbao:

Bilbao generally offers good accessibility, with adapted transport, signage for people with reduced vision, and inclusive cultural spaces. Transport within the city is varied: tram, metro, and city buses.

Transport to Gernika-Lumo:

We recommend purchasing a BARIK card at the train station, which can be used on all types of public transport.

  • EUSKOTREN train at Zazpikaleak, train bound to Bermeo (51 min.)

Accommodation

The city offers a wide variety of hostels, hotels, and private accommodations.

Venues

Bizkaia Aretoa (EHU)
Abandoren Errepublika Parkea
Abandoibarra Etorb., 3, Abando, 48009 Bilbao, Bizkaia
See the map

University of Deusto
Unibertsitate Etorb., 24, Deusto, 48007 Bilbao, Bizkaia
See the map

Venue map
Tourist Offices Information

+34 944 795 760, Whatsapp +34 608 20 38 99 ,
Email: informacion@bilbaoturismo.bilbao.eus

PLAZA CIRCULAR, 1 48001 Bilbao

High Season
Monday to Sunday: 9:30-19:00
Low Season
Monday to Sunday: 9:30-17:00
Open every day

Public Transport

Transport to the airport:

AENA-Airport (Loiu): +34 94 486 96 64 / +34 94 486 96 63

Bizkaibus (A3247 bus Airport – Bilbao): +34 946 125 555
Bizkaibus (A3247 bus Bilbao – Airport): +34 946 125 555

Transport to Gernika-Lumo:

We recommend purchasing a BARIK card at the train station, which can be used on all types of public transport.

  • EUSKOTREN train at Zazpikaleak, train bound to Bermeo (51 min.)

Transport to other destinations

Bizkaibus (provincial intercity buses): +34 946 125 555
Bilbobús (city buses): +34 94 479 09 81
Bilbao Intermodal Coach station: +34 94 439 50 77

Eusko Tren: +34 94 433 33 33
Renfe: +34 91 232 03 20 y Cercanias:+34 94 487 92 22
Feve : +34 94 425 06 15, +34 902 320 320

Euskotren Tranbia: +34 94 433 33 33
Metro Bilbao: +34 94 425 40 25
Funicular Artxanda: +34 94 445 49 66

Taxi

Radio Taxi Bilbao
+34 944 44 88 88

Radio Taxi Nervión
+34 944 26 90 26

Citizen safety

Ertzaintza (Basque Police) S.O.S.- DEIAK: 112 y 94 444 14 44
C/ Ibarrekolanda, 9 Bilbao
C/ Autonomía, 1 Bilbao

Municipal Police: 092 y 94 420 50 00
C/ Plaza Ernesto Erkoreka s/n Bilbao
C/ Carlos de Gortázar, 3 Bilbao

National Police: 091 y 94 470 90 00

Protección Civil: 94 423 21 34

Firemen: 080 y 94 423 30 00

Health

Emergency:
Doctor Areilza, 12, 53 (Bilbao)
+34+94 410 00 00

Hospitals:
Hospital de Basurto
Av. Montevideo, 18 (Bilbao)
+34+94 600 60 00

Lugagge

Bilbao Intermodal Left Luggage
Manual and automatic left luggage services.

Opening hours:

Monday to Friday: 7am to 10pm
Saturdays: 8am to 9pm
Sundays and Public Holidays: 9am to 10pm
Dimensions: Width: 410 mm, Depth: 575 mm, Height: 850 mm

Banks/Cards

DEVISE: the official currency in Bilbao is the Euro, which is available in coins worth 1, 2, 5, 10, 20 and 50 cents and 1 and 2 euros. The bank notes in circulation are worth 5, 10, 20, 50, 100 and 500 euros.

BANKS: normal opening hours are 08:30 a.m to 2:00 p.m., Monday to Friday, and 09:00 a.m. to 1:00 p.m. on Saturday (except in Summer). Some branches also open in the afternoon, specifically between 4:00 p.m. and 5:30 p.m.

CARD CANCELLATION

Master Card: +34 900 97 12 31

4B: +34 91 362 62 00 / +34 902 11 44 00

ServiRed: +34 902 19 21 00 / +34 91 774 26 21

VISA: +34 900 99 11 24

American Express: +34 900 814 500 / +34 91 400 42 50

Gernika

Venues

Astra
Iparragirre Kalea, 22, 48300 Gernika-Lumo, Bizkaia
See the map

General information

Gernika-Lumo

The city is a universal symbol of peace, historical memory, and resistance. After the devastating bombing of April 26, 1937, which inspired Picasso to create his famous Guernica, the city became an international emblem against the barbarity of war. In recognition of its work to keep memory alive and promote a culture of peace, UNESCO awarded it the title of “City for Peace” in 2003.

Today, Gernika-Lumo represents a meeting point between the past and the future. The Batzar Etxea (Assembly House) and the Tree of Gernika constitute the symbolic and institutional heart of Bizkaia. This space, which has witnessed Basque self-government for centuries, reflects the commitment of the Basque people to freedom, rights, and dignity.

Through its network of cultural centers, peace initiatives, and human rights education programs, the city reaffirms its role as an ethical and cultural reference point, both in Euskal Herria and internationally.

Getting around Gernika-Lumo

Its accessible and compact center makes it easy to get around, with adapted cultural spaces and mobility services available. It is recommended to confirm logistical details if you have specific accessibility needs.

Transportation to Gernika-Lumo

We recommend purchasing a BARIK card at the train station, which can be used on all types of public transport.

Accommodation

Hotel options are limited, but you can also book accommodation on other booking platforms.

Things to do in Gernika-Lumo

  • Gernika Peace Museum. Commemorates the recent history of Gernika since the bombing of 1937 and promotes a culture of peace.
  • Euskal Herria Museum. A space dedicated to the culture and history of Euskal Herria.
  • Park of the Peoples of Europe. Urban park with sculptures and gardens symbolizing peace, solidarity, and unity among peoples.
  • Monday Market. Traditional weekly market where local farmers offer their fresh produce such as cheese, bread, fruit, and vegetables.
  • Refuges of Memory. Guided tour of the restored air-raid shelters, which tell the story of civil defense during the Civil War.
  • Mount Oiz. Hiking trail from Gernika with panoramic views and contact with nature.
  • Urdaibai Biosphere. Protected natural area for bird watching and outdoor activities to enjoy biodiversity.